The customer focused team of 10 employees at CARSTAR Richmond Hill is managed by the entrepreneurial owners Steve (Pyung Goo) Im and Young Jo Yoon. With experience working at several repair facilities, Steve has worked as a licensed auto body technician, while Young’s background is as a senior painter. The franchise partners chose to join the CARSTAR family because of its great reputation and strong presence across North America. Located near the Oak Ridges Moraine, a protected area with a growing community, CARSTAR Richmond Hill offers collision repair and auto glass services. Customers choose this store for their auto repairs because they are known for their customer service, reputation, flexibility and attention to detail. The experienced team includes several senior auto body technicians who complete each job with extensive quality control and personal touch. Customers are also assisted on-site with car rentals. The great work at CARSTAR Richmond Hill has not gone unrecognized. They receive many customers by word of mouth and come recommended as preferred repair facilities in the area by insurance companies. Recently the centre has begun remodelling and renovating, to make their shop even more inviting for customers. In addition to being leaders in the industry, Steve and Young have strong ties to the local community. They believe in giving back to the community because of their connections to the Korean churches and groups in which they volunteer.